Track Order

We know you’re excited to get your DewMuseBeauty goodies — here’s how to keep an eye on your order!

Step 1: Check Your Email

After your order ships, we’ll send you a shipping confirmation email with your tracking number.

This email will also include a link to the courier’s tracking page.

Step 2: Use the Tracking Number

Click the tracking link or enter your tracking number on the courier’s website to see your order’s status.

Step 3: Shipping Times

Standard delivery usually takes 10–14 business days depending on your location.

Please note delays may happen due to customs, holidays, or courier issues.

Step 4: Lost or Damaged Packages

If your package is lost or damaged, email us at hello@dewmusebeauty.store within 7 days of delivery.

We’ll help resolve the issue with the courier or arrange a replacement/refund if possible.