FAQs

1. How long does shipping take?

Standard shipping usually takes 10–14 business days, depending on your location. We’ll send a tracking number once your order ships.

2. Can I return my order?

Some items are final sale due to supplier restrictions. For damaged or wrong items, email hello@dewmusebeauty.store within 7 days with a photo, and we’ll help.

3. Do you ship internationally?

Currently, we ship to select countries. Check shipping at checkout for your location.

4. How can I track my order?

Use the tracking link sent in your shipping confirmation email or enter your tracking number on the courier’s site.

5. Can I cancel my order?

Orders can only be canceled before they are shipped. Email hello@dewmusebeauty.store as soon as possible to request cancellation.

6. How can I contact you?

Email hello@dewmusebeauty.store - we reply within hours