Return Policy

At DewMuseBeauty, we want you to love your purchase, but some items are final sale due to supplier restrictions.

Damaged or Wrong Items

If your order arrives damaged, defective, or not what you ordered, email us within 7 days at hello@dewmusebeauty.store with a photo of the issue.

We’ll either send a replacement (if available) or issue a full refund.

Final Sale Items

Some products are non-returnable because our supplier doesn’t accept returns.

These items cannot be returned or exchanged, so please check product details carefully before purchasing.

Shipping Issues

Lost packages or delivery problems? Contact us, and we’ll work with the shipping company to resolve it.

Questions?

We’re here to help! Email us at hello@dewmusebeauty.store